Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Rocket Casino AU, we're committed to promoting responsible gambling. Online gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set limits before you play.
Age Verification
In Australia, you must be 18 years of age or older to gamble legally online. If you are under 18, you are not permitted to use Rocket Casino AU or any other gambling service. We take age verification seriously and reserve the right to request proof of identity at any time.
Parents and guardians: if you have concerns about a young person's gambling, please contact the support organisations listed below.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know?
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Concealing gambling activity from friends, family, or partners
- Increasing bets: Needing to gamble with larger amounts to feel the same excitement
- Loss of control: Being unable to stop or limit gambling despite wanting to
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Financial strain: Gambling with money needed for bills, rent, or essential expenses
- Mood changes: Feeling anxious, irritable, or depressed when unable to gamble
- Borrowing money: Taking loans or borrowing to fund gambling activities
- Unsuccessful attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Lying about gambling: Being dishonest about how much time or money you spend on gambling
If you recognise any of these signs, help is available. Please reach out to one of the support organisations below.
Self-Help Tools & Player Protections
Rocket Casino AU provides a range of tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount of money you can deposit in a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on losses you're willing to accept in a given timeframe
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gambling services
- Account Cooling-Off: Take a break from gambling for a set period
To access these tools, log into your Rocket Casino AU account or contact our customer support team. These features are designed to help you maintain control over your gambling.
Support Organisations in Australia & Globally
If you or someone you know needs support with gambling, please contact one of these trusted organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support service for problem gamblers in Australia - Gamblers Anonymous Australia
Support groups and peer assistance for problem gamblers across Australia - Beyond Blue
Website: www.beyondblue.org.au
Helpline: 1300 224 636
Mental health support service that can help with gambling-related issues
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free support for problem gamblers and their families - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling prevention
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
National helpline for problem gambling support
Germany
- Bundeszentrale fΓΌr gesundheitliche AufklΓ€rung (BZgA)
Telefonberatung GlΓΌcksspielsucht: 0800 137 27 00
German federal agency for health education with gambling support services
If You Need Help, Reach Out Today
Problem gambling is a real issue that affects many people. There is no shame in asking for help. If you feel your gambling is becoming a problem, or if you're concerned about someone else's gambling:
- Contact Gambling Help Online at www.gamblinghelponline.org.au (Australia)
- Call Beyond Blue on 1300 224 636 (24/7, Australia)
- Use the self-help tools available in your account
- Self-exclude from Rocket Casino AU if needed
- Speak to a trusted friend, family member, or counsellor
Help is available, and recovery is possible. You don't have to face this alone.
Additional Resources
For more information about responsible gaming practices, visit:
- Australian Gambling and Poker Commission guidelines
- Your state or territory's gambling regulator
- Financial counselling services if gambling has caused financial hardship